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How a couple took a shutdown saas that had been Open Sourced and turned it into a business

Ross Rojek and his wife Heidi talk about using open-source code and a variety of marketing channels to build a suite of profitable apps for mobile developers.

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Solving for the problem, not the pain

It’s no mystery how customer feedback fits into business. Des Traynor, the co-founder of Intercom, thinks of customer feedback as business-oxygen . Drift refers to it as the ‘battery that powers customer-driven companies.’ No surprise, then, that much has been said about how to ask for it, collect it, and implement it in the right…